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From installation to your first drive.
Find the answers here.
Where can I buy HawkDash products?
You can buy HawkDash products at VCTparts (vctparts.nl, vctparts.be and vctparts.de), bol.com and Kaufland. On this website you can explore the range and find explanations. Current prices, stock, delivery and the purchase itself are handled by the store where you order.
Can I install the products myself?
Many products are easy to connect yourself. Always read the instructions for your model. For a permanent power supply via a hardwire kit or work on the fuse box, we recommend a professional if you have no experience.
How does a dashcam's parking mode work?
A suitable dashcam can record events while parked, for example in case of an impact. This often requires a compatible hardwire kit with battery protection. Operation and required accessories vary by model.
How much does the HawkDash SIM card cost?
The HawkDash SIM option costs €2.99 per month. You can also use your own compatible SIM card. Check at VCTparts what is included and which terms, coverage and network requirements apply to your tracker.
Can I use a GPS tracker for something other than my car?
Yes, depending on the model, a tracker is also suitable for a motorbike, van, pet or suitcase. Pay attention to size, mounting, battery life and water resistance. Only track people or belongings when permitted.
Does a wireless adapter work in every car?
No. Many adapters require your car to already support wired Android Auto or Apple CarPlay. Check on the product page whether your car, phone and connection are compatible.
What warranty do I get?
HawkDash products come with a 2-year warranty. For warranty or service questions, contact the seller and keep your proof of purchase at hand. Your statutory rights continue to apply.